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Here is the full text of the Memorandum to staff which accompanied the book:
MEMORANDUM
RE: DIRECTIVE ON APPLICATION OF BOOK OF QUANTUM
On 24 February 2005, the Board approved the contents and implementation of the use of the Book of Quantum.
To effectively meet its legislative mandate the RAF must compensate road accidents victims in accordance with the principles of delictual liability, in a manner that is fair and equitable. To ensure that claimants are compensated justly, fairly and impartially, it is critical that the evaluation of such compensation be not only reasonable but also consistent.
To accomplish the uniform payment of fair, equitable and reasonable compensation, it is directed that with immediate effect general damages must be assessed on the basis of the guidelines specified in the Book of Quantum. In instances where:
1. the injuries sustained are not dealt with in the Book of Quantum; or
2. the amount recommended for general damages is lower or higher that the parameters in the Book of Quantum,
the amount to be tendered for general damages must be approved by both a Manager and the Regional Manager.
Any member of staff who fails to make offers of settlement for general damages in line with the parameters of damages prescribed in the Book of Quantum or fails to obtain the approval of a Manager and the Regional Manager when making offers in the two instances referred to above will be subject to disciplinary action.
This directive must be applied with effect from 11 March 2005. This gives everybody enough time to familiarize himself or herself with Book.
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